Privacy Policy for Nimbus Spark Clean
At Nimbus Spark Clean, your privacy is paramount. This Privacy Policy outlines how our online platform, which provides information on our commercial and residential cleaning services, collects, uses, maintains, and discloses information gathered from users of this site. We are committed to protecting the privacy of our visitors and customers in compliance with applicable data protection laws, including the GDPR.
Information We Collect
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, fill out a form, or interact with our services.
- Personal Information: This includes information such as your name, email address, phone number, and postal address. This data is collected when you voluntarily submit it to us, for example, when requesting a quote for general office cleaning, deep sanitization, recurring maintenance, post-renovation cleanup, move-in/move-out cleaning, carpet and upholstery cleaning, floor polishing and waxing, disinfection services, or high-rise window cleaning.
- Non-Personal Information: We may collect non-personal identification information about users whenever they interact with our site. This may include the browser name, the type of computer, and technical information about users' means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
How We Use Collected Information
Nimbus Spark Clean collects and uses users' personal information for the following purposes:
- To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
- To Process Requests: We may use the information users provide about themselves when placing a request only to provide service to that request. We do not share this information with outside parties except to the extent necessary to provide the service.
- To Send Periodic Emails: We may use the email address to send user information and updates pertaining to their service request. It may also be used to respond to their inquiries, questions, and/or other requests.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Our online platform is designed with security in mind to safeguard your data.
Sharing Your Personal Information
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Nimbus Spark Clean aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address provided below.
Changes to This Privacy Policy
Nimbus Spark Clean has the discretion to update this privacy policy at any time. When we do, we will revise the updated date on this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Nimbus Spark Clean
315 Geylang Road,
#04-09 City Plaza,
Singapore, Singapore, 409287
Singapore